News

Bill Kukowski – Service Desk Manager

Emergent Networks is excited to announce the hiring of Bill Kukowski.

Bill, who has been in IT and the banking industry for over 15 years , will be in charge of managing the Emergent Networks Service Desk. We are excited to bring Bill’s expertise to the managed solution division as we continue to grow as leaders in IT consulting.

“The expansion of our managed services and hiring of Bill further strengthens our ability to meet the needs of our customers,” noted Jamie Anderson, President of Emergent Networks. “Bills comprehensive understanding will greatly benefit Emergent Networks, our managed services, and our clients.”

Emergent Networks partners with Interactive Intelligence to resell Contact Center products

Emergent Networks has recently partnered with Interactive Intelligence Group, Inc. to resell Interactive’s Contact Center products. Interactive Intelligence is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. Interactive Intelligence was founded in 1994 and is backed by more than 4,000 customers worldwide.

Emergent Networks is now a Champion Partner with ShoreTel

Emergent Networks is pleased to announce that it is now a Champion Partner with ShoreTel Unified Communication representing Shoretel brilliantly simple IP phone systems with fully integrated Unified Communications. Customers who purchase ShoreTel solutions rank their product above other manufacturers for technology, ease of use, management, customer service, solution experience, product features and performance. Emergent Networks is committed to satisfying future customers, and helping contribute to ShoreTel’s ranking as Best Overall VoIP telephony vendor among end-users for the past five years in a row, according to industry analyst firm Nemertes Research.