Unified Communications

Banking Specific Telephony Solutions

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Banking Solutions Overview Brochure

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Join us for an in-depth look at the enhanced customer experience.

Customer service is the key to banking success, and solutions to improve your contact center are a good start. But building a customer’s loyalty requires more. It requires a consistently reliable and superior service experience at every contact point across your enterprise.

And that requires a solution to bring your contact center, branch locations, offices, employees and remote workers — your entire enterprise — together to deliver the service your customers expect.

Learning to Enhance Customer value and the Customer Experience in the Banking Industry

Featuring the following presenters:

ANCHOR BANK
Creating Financial Success One Relationship at a Time
Mr. David Marks – Director of Information Services
Mr. Steve McAdams – Senior Systems Analyst

INTERACTIVE INTELLIGENCE
Customer Interaction Center – Microsoft Lync Demonstration

MICROSOFT
Mr. Bruce Sanders – Solutions Specialist

EMERGENT NETWORKS
Mr. Mike Chapman – Senior Account Executive
Mr. Tim Larson – Sales Manager
Mr. Michael Quinn – ININ Account Executive

Mr. James Young – ININ Sales engineer

We’ll also be offering a giveaway!

Contact us for more information

Date:
Thursday, March 22nd, 2012Time:2:30 – 3:00 Registration
3:00 – 5:30 Seminar
5:30 – 6:00 Drinks & Appetizers
Address:
Microsoft Technology Center
3601 76th Street WestEdina, MN 55435Directions

www.inin.com
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Emergent Networks partners with Interactive Intelligence to resell Contact Center products

Emergent Networks has recently partnered with Interactive Intelligence Group, Inc. to resell Interactive’s Contact Center products. Interactive Intelligence is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. Interactive Intelligence was founded in 1994 and is backed by more than 4,000 customers worldwide.

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