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Join us for an in-depth look at the enhanced customer experience.
Customer service is the key to banking success, and solutions to improve your contact center are a good start. But building a customer’s loyalty requires more. It requires a consistently reliable and superior service experience at every contact point across your enterprise.
And that requires a solution to bring your contact center, branch locations, offices, employees and remote workers — your entire enterprise — together to deliver the service your customers expect.
Learning to Enhance Customer value and the Customer Experience in the Banking Industry
Featuring the following presenters:
ANCHOR BANK
Creating Financial Success One Relationship at a Time
Mr. David Marks – Director of Information Services
Mr. Steve McAdams – Senior Systems Analyst
INTERACTIVE INTELLIGENCE
Customer Interaction Center – Microsoft Lync Demonstration
MICROSOFT
Mr. Bruce Sanders – Solutions Specialist
EMERGENT NETWORKS
Mr. Mike Chapman – Senior Account Executive
Mr. Tim Larson – Sales Manager
Mr. Michael Quinn – ININ Account Executive
Mr. James Young – ININ Sales engineer
We’ll also be offering a giveaway!
Contact us for more information
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