Services Managed Services

Managed Services
for peace of mind

If you’re worried about your IT, you’re not thinking about your core business. Emergent Networks offers outsourced Managed Services that let you to focus on your business by leaving your network management to us.

Unlike other Managed Services providers, at Emergent Networks we have a special understanding of what it takes to manage networks. Our engineer-driven consulting firm has been building network infrastructure and solving network problems since 1985. Our team has earned all needed certifications and actively pursues news and education regarding the latest IT developments and best practices.

Managed Services backed up by more than two decades of technology consulting experience

With our Managed Services offering, your network and devices are continually monitored for potential problems. We fix issues before they affect your business, keep your machines patched and updated, and make sure you’re backed up and protected against intrusions like malware and network vulnerabilities. Most Managed Services are handled remotely but if your equipment needs in-person attention, one of our expert consultants will be there to take care of it quickly. All issues are tracked and all tickets are available for online review.

For help with technology issues as they come up, our outsourced Service Desk is standing by with answers and solutions. Senior engineers are part of our Service Desk team.

Choose from services designed to meet your exact needs:

Service Desk Outsourced help desk services get your team up and running again if they should experience computer or network problems, with emergency calls triaged and complex issues escalated to our top experts.

Patch Management
Perform weekly administrative management tasks on your network, including fixing potential vulnerabilities. Monthly health status and compliance reports included.

System Monitoring
Constant monitoring of your network and all your computers, servers and other devices to assure they’re operating correctly and not running low on resources.

Asset Inventory
Assist you with managing your assets by providing accurate, timely reports that help you decide when to purchase and replace your hardware, and make other important IT decisions.

Anti-Virus & Anti-Malware
Install applications on your system to prevent vulnerability and assure they’re operating as expected so your servers, endpoints and entire network are protected.

Backup Manage
backups for a cost-effective, tapeless solution that’s ideal for smaller businesses and those without IT staff. Includes restoration of any file, email or other data.

Virtual CIO
Provide strategic direction by working in collaboration with your IT team to assess, advise, plan and implement Managed Services on an as-needed or ongoing basis.

Our Managed Services let you: